Contact
We are here to help.
Questions about a size, a fabric, an order or an exchange? Message us. A real person on our Dhaka team will reply during support hours.
Talk to us
For order questions, exchanges and anything detailed. We aim to reply during support hours, usually within one business day.
Phone and WhatsApp
Call or message us Saturday–Thursday, 10:00–19:00. WhatsApp is best for quick questions and for sending photos of a damaged or incorrect item.
Correspondence address
House 00, Road 00, Dhanmondi, Dhaka 1205
Our correspondence address in Dhaka. Please message before visiting.
Support hours
Saturday–Thursday, 10:00–19:00
Closed Friday and public holidays.
Send a message
The contact form is the best place for a detailed question. Include your order number if you have one, and the name and phone number you used at checkout, so we can find your order quickly.
For a damaged or incorrect item, message us on WhatsApp with a photograph and your order number. That helps us understand the problem and sort it out faster.
Before you write
You may find the answer already here:
Demo contact details. The email address, phone number, address and support hours on this page are demo values for the WAQIA store build. The store owner must replace them with verified business details before launch.